Sales, Returns, and Cancellation Policy
RETURNS
The Buyer may return most new items sold and fulfilled by International Media Solutions within 30 days of delivery for a full refund. International Media Solutions does not pay the return shipping costs unless the return is a result of our error. Items should be returned in their original product packaging. Returns received by International Media Solutions after 30 days from the date of purchase will not be refunded. International Media Solutions does not charge restocking or other fees.
Receiving Refunds
International Media Solutions will initiate a credit to the Buyer using the refund function of PayPal typically within three (3) business days, excluding US federal holidays, of receiving a return. The Buyer's request for a refund is initiated upon receipt of a return by International Media Solutions and upon confirmation by International Media Solutions of receipt. This 3 day period does not include delays caused by banks, as each bank's turn-around time is different. All refunds are subject to the International Media Solutions Sales Policy, Return/Cancellation Policy, and Shipping Policy.
Receiving Refunds
International Media Solutions will initiate a credit to the Buyer using the refund function of PayPal typically within three (3) business days, excluding US federal holidays, of receiving a return. The Buyer's request for a refund is initiated upon receipt of a return by International Media Solutions and upon confirmation by International Media Solutions of receipt. This 3 day period does not include delays caused by banks, as each bank's turn-around time is different. All refunds are subject to the International Media Solutions Sales Policy, Return/Cancellation Policy, and Shipping Policy.
Cancelation Policy
Once a purchase has been prepared for shipment, it may not be changed or canceled.
Orders are subject to acceptance by International Media Solutions. International Media Solutions reserves the right, in its sole discretion, to refuse or cancel any order and to limit order quantity. International Media Solutions may require additional qualifying information prior to accepting or processing any order.
Orders are subject to acceptance by International Media Solutions. International Media Solutions reserves the right, in its sole discretion, to refuse or cancel any order and to limit order quantity. International Media Solutions may require additional qualifying information prior to accepting or processing any order.
Sales Tax
In addition to the price of your purchases, International Media Solutions will charge you sales tax based on your shipping address and the sales tax rate in effect at the time your order is billed.
The buyer will pay any applicable taxes, including sales, use, personal property, value-added, excise, customs fees, import duties or stamp duties or other taxes and duties imposed by governmental entities of whatever kind, including penalties and interest. Sales and use tax and VAT are the responsibility of the buyer and reimbursable to International Media Solutions together with interest, if assessed by the State Department of Tax/Revenue or other government revenue body.
If the sales tax rate for the US state to which your order is being shipped changes before the product is shipped, the rate in effect at the time your order is invoiced will apply. The receipt that International Media Solutions mails to you will include any applicable sales tax.
Tax-Exempt Orders
If you wish to place an order on behalf of a tax-exempt organization or individual, please email us using our contact page. Be prepared to provide proof of state tax-exempt status for the state where the product is being shipped. The organization or individual name on the order must exactly match the state tax-exempt certificate. International Media Solutions does accept US federal tax exemption certificates.
The buyer will pay any applicable taxes, including sales, use, personal property, value-added, excise, customs fees, import duties or stamp duties or other taxes and duties imposed by governmental entities of whatever kind, including penalties and interest. Sales and use tax and VAT are the responsibility of the buyer and reimbursable to International Media Solutions together with interest, if assessed by the State Department of Tax/Revenue or other government revenue body.
If the sales tax rate for the US state to which your order is being shipped changes before the product is shipped, the rate in effect at the time your order is invoiced will apply. The receipt that International Media Solutions mails to you will include any applicable sales tax.
Tax-Exempt Orders
If you wish to place an order on behalf of a tax-exempt organization or individual, please email us using our contact page. Be prepared to provide proof of state tax-exempt status for the state where the product is being shipped. The organization or individual name on the order must exactly match the state tax-exempt certificate. International Media Solutions does accept US federal tax exemption certificates.